Pink geometric buildings with staircases and rectangular openings against a pale sky.

Shipping

πŸ“¦βœ¨ SHIPPING TO THE USA – PLEASE READ βœ¨πŸ“¦

Hey Beauty Moons! πŸ’–

We wanted to keep you updated on some recent UK tariff changes that may affect orders being shipped to the United States.

πŸ‡ΊπŸ‡Έ So far, our amazing US customers haven’t reported any customs or import charges, and we’re continuing to ship as normal.

However, just to be transparent: πŸ“ There is a small chance you may be charged a customs or import fee on delivery.
πŸ’Œ We absolutely do not want any of our US customers to be charged unexpected fees, so please let us know straight away if you experience any issues.
🚫 If we start seeing charges being applied, we will need to temporarily pause US orders while we work on a better solution.

We’re monitoring the situation closely and will always keep you informed.
Thank you so much for your continued support β€” it truly means the world to us πŸŒ™βœ¨

With love,
β€” Tori x

International Shipping

Shipping outside the United kingdom with be sent Royal Mail international standard takes 7-10 days

Items over $12 will be set international tacked 5-7 days

All items over $108USD, 100EUR, $147CAD will be sent FREE International tracked

Fullfillment times are approx 2-3 days from ordering (except preorders)

Domestic Shipping

Shipping to UK mainland 2nd class standard takes 3-5 days via Royal mail

Shipping to UK mainland 1st class standard takes 1-2 days via Royal mail

Items over Β£10 will be sent Royal mail tracked

Fullfillment times are approx 2-3 days from ordering(except Preorders)

Returns

Return Cost

It is the responsibility of the customer to pay for return postage.

We do not reimburse the cost of returned postage

30 Days to Return

You have the right to return items unused within 30 days of purchase for a refund of the product only. We do not refund shipping costs.

Refunds only on unopened products, used products are not entitled to a refund.

Any returns after this date with be refused as outside of the 30 day return.