Shipping
📦✨ SHIPPING TO THE USA – PLEASE READ ✨📦
Hey Beauty Moons! 💖
We wanted to keep you updated on some recent UK tariff changes that may affect orders being shipped to the United States.
🇺🇸 So far, our amazing US customers haven’t reported any customs or import charges, and we’re continuing to ship as normal.
However, just to be transparent: 📝 There is a small chance you may be charged a customs or import fee on delivery.
💌 We absolutely do not want any of our US customers to be charged unexpected fees, so please let us know straight away if you experience any issues.
🚫 If we start seeing charges being applied, we will need to temporarily pause US orders while we work on a better solution.
We’re monitoring the situation closely and will always keep you informed.
Thank you so much for your continued support — it truly means the world to us 🌙✨
With love,
— Tori x
International Shipping
Shipping outside the United kingdom with be sent Royal Mail international standard takes 7-10 days
Items over $12 will be set international tacked 5-7 days
All items over $108USD, 100EUR, $147CAD will be sent FREE International tracked
Fullfillment times are approx 2-3 days from ordering (except preorders)
Domestic Shipping
Shipping to UK mainland 2nd class standard takes 3-5 days via Royal mail
Shipping to UK mainland 1st class standard takes 1-2 days via Royal mail
Items over £10 will be sent Royal mail tracked
Fullfillment times are approx 2-3 days from ordering(except Preorders)
Returns
Return Cost
It is the responsibility of the customer to pay for return postage.
We do not reimburse the cost of returned postage
30 Days to Return
You have the right to return items unused within 30 days of purchase for a refund of the product only. We do not refund shipping costs.
Refunds only on unopened products, used products are not entitled to a refund.
Any returns after this date with be refused as outside of the 30 day return.